.png)
POLICY
PRESCRIPTION REFILL POLICY
We provide refills of your medications at the time of your office visit. Please bring your medication list with you to each appointment to ensure quality of service is provided. Please be sure to give us at least 72 hours’ notice on all refill requests. Chronic or long-term medication refills require an office visit before they may be refilled. In other cases, we request that you contact your pharmacy for medication refills. The pharmacy will fax a request to our office with all pertinent information. You are responsible to notify the office at the time of your appointment if you are running out of medication so that we can avoid medication shortages. If you have mail-in series, you are responsible to mail the forms and prescriptions after we fill them out to avoid any confusion. Medication refills must be taken care of during your appointment, under unforeseen circumstances if you run out of medicines; please contact the office during regular business hours. We will be happy to refill your non-controlled medications if you have a scheduled follow-up appointment or will schedule you with the next available provider. Controlled lost/stolen prescriptions may require a police report and will only be refilled if clinically safe. Refills do not guarantee medication coverage, please speak to your pharmacy regarding coverage
MEDICAL RECORDS POLICY
In order to further protect patient confidentiality and abide by HIPAA Regulations, Astravant Psychiatry does not keep official medical records for patients on file. For these reasons, Astravant Psychiatry is not obligated to release patient medical records or other patient information under any circumstance. In special cases, with approval from provider and administration, where a request for copies of medical records is received, i.e., personal use, continuity of care, disability, etc. – there is a professional fee for the creation of all medical records. Patients must also sign consent forms before medical information can be released to any party. Please note: Unless specifically expressed or mentioned otherwise, encounters with our providers are for the purpose of assessment, treatment planning, and symptom management only and is not intended as evaluations to determine eligibility for Social Security benefits, competency, or legal defense.